Terms and Conditions

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ROBSPORT INTERNATIONAL

Terms and conditions of sale:

These conditions are the only conditions upon which Robsport International will deal and to the exclusion of any other terms and conditions expressed or implied.

There will be no alteration to these terms and conditions unless confirmed in writing by Robsport International.

Definitions:

The ‘company’ shall mean Robsport International;

‘Goods’ shall mean any item sold or given by Robsport International;

‘Buyer’ shall mean any person purchasing or considering purchasing any goods or services offered by the company.

All orders are accepted on the understanding that the buyer is bound by these terms and conditions.

  • Robsport International reserve the right to change the price and/or the specification of any goods without prior notice.
  • As an order from a customer will be deemed as an offer to purchase, the invoice raised by the company will be deemed as acceptance of that order.
  • All goods must be paid for at the time of order unless an existing alternative arrangement exists.
  • Payment to be by credit/debit card, cash, money transfer. The company reserve the right to delay despatch of goods until payment is cleared.
  • Delivery methods and costs to be agreed and prepaid at the time of offer.
  • Delivery dates for goods as estimated cannot be held to be a term of contract.
  • Title to the goods remains with the company until payment is received.
  • The risk in the goods shall pass to the buyer upon delivery.
  • Robsport International is not responsible for the consequences of goods incorrectly fitted or used.
  • It is the buyer’s responsibility to ensure that the person(s) fitting goods supplied by the company is(are) competent to do so and is(are) aware of the requirements under Health & Safety law.
  • Goods lost in transit: Replacement goods will be despatched upon completion of enquiries by the company. If replacement goods are required before that time, the buyer will be required to pay for them and be reimbursed by the company upon satisfactory completion of the claim for goods lost.
  • The liability of the company extends only to the purchase price of the goods and excludes any additional costs that may have been incurred by the buyer, whether this be due to negligence, faulty goods, late delivery or any other occurrence.
  • A surcharge is charged on certain goods and will be refunded provided the exchange goods are returned in a clean, assembled and reserviceable condition.
  • In the unlikely event that you are missing any goods from your order please report this within 14 days upon delivery. Failure to report this within the 14 day period may result in the forfeiture of the right to a replacement or refund. If your order is sent untracked this 14 day period for UK orders starts after 3 days from dispatch and for non-UK orders this period starts 14 days from dispatch. Please report via email or telephone and we'll do our best to rectify the situation for you. 
  • Any goods incorrectly supplied or defective will be exchanged or a refund or credit note issued to the buyer’s instruction, provided the goods are returned in as new condition. Any goods incorrectly ordered by the buyer will be accepted back by the company provided they are returned in the same condition in which they were despatched. A handling charge may be levied at the discretion of the company.