Update from Robsport:
Sadly we all find ourselves in lockdown once more… these really are difficult times, and we hope you are all able to stay safe and well.
Associated restrictions affect how we are able to operate our business at this time. Our primary concern remains to ensure we all stay safe – both our customers and our staff, and so we have put the following measures in place:
- Government lockdown guidelines confirm that our workshop is able to remain open, as garages are deemed essential services – however, we are unable to offer ‘while you wait’ jobs at this time. We will ensure that all car drop-offs/collections will be completed in a Covid-secure manner, minimising contact.
- Our mail order parts service is able to stay open, and we remain ready to take your phone and internet orders - however, we are sadly required to close the doors of our call-in customer counter for the time being, until restrictions are lifted once more.
- Regretfully, we have taken the tough decision to reduce our click and collect services at this time. Click and collect will be available to local customers only, in order to adhere to government guidelines for people to stay at home, and only travel locally when necessary (click and collect services are permitted to remain open). Please phone for further information.
Apart from the closure of our on-site shop, it really should remain business as usual for us all – Ben and the workshop team will continue to service pre-booked vehicles following strict Covid-secure processes, and Wayne and the office team will be on the end of the phone, and working hard to process and pack all of your phone and internet orders – the government ‘stay at home’ order means it’s the perfect time to complete your workshop projects!
Please just bear with us if your delivery takes a little longer to arrive than usual – parcels will always leave us in a timely manner (whenever possible on the same day as ordered), but sadly any delays with postal services are outside of our control.
As ever, we will continue to monitor the ever-evolving situation so that we can ensure we are taking appropriate measures to keep us all safe, and to maintain our business operations at this challenging time.
For now, stay safe one and all - we hope to see you again in person soon!
From all at Robsport